Templates and forms

Here are links to various templates, forms and sample letters which you might find useful in relation to COVID-19 and renting. Also see our general resources page for resources and sample letters which are not specific to COVID-19.

Template Letter - request for arrears repayment plan  (NSW Fair Trading)

You can use this template letter to initiate discussions with your landlord/agent about a repayment plan for tenancy related arrears. You will need to show evidence that you are a COVID-19 impacted tenant. 

 

 

For more info see the Renters' Guide to COVID-19: Negotiating a Repayment Plan


Template Arrears Repayment Plan

Once you have negotiated a repayment plan for any arrears accrued under your tenancy agreement, you can use this template to get your plan in writing. Insert the relevant details in the parts marked [with square brackets], replacing the bold text. Sign the agreement and give it to your landlord/agent to sign. Keep a copy for yourself. Contact your local Tenants Advice and Advocacy Service if you need further advice.

 

 

For more info see the Renters' Guide to COVID-19: Rent and Repayment Plans

 


Request for Formal Arrears Repayment Negotiation  (NSW Fair Trading)

If you have attempted to negotiate a rent arrears repayment plan without success, you should apply for a trained dispute resolution officer from NSW Fair Trading to assist in these negotiations. To request formal negotiation, you will need to complete the  formal arrears repayment negotiation application form and submit this along with NSW Fair Trading's tenancy complaint form - see below: 

 

Formal Arrears Repayment Negotiation application form (NSW Fair Trading)

NSW Fair Trading has prepared this application form to apply for a formal process to negotiate a rent arrears repayment plan:

 

 

Complaint form:

 

This complaint form must be submitted with the above form:

 

 


Financial Statement (NCAT)

This document can be used to demonstrate your financial position to NCAT by listing the income and expenses of your household:
 

 

For more info see the Renters' Guide to COVID-19Tribunal Proceedings


Tribunal Application Form (NCAT)

If you have a dispute with your landlord and you think they may have breached your tenancy agreement, consider making your own Application to NCAT for an independent, legally binding decision.

 

For more info see the Renters' Guide to COVID-19Tribunal Proceedings

 


Letter to confirm COVID-19 Safety Plan during open house/auction

If your landlord intends to hold an open house, auction or other inspection at your house and you are concerned that the landlord/agent is not complying with their requirement to have a COVID-19 Safety plan, you should consider writing about your concerns. This sample letter can be adapted to your personal circumstances and used to write to your landlord/agent to obtain an undertaking from the agent that precautionary measures are in place:
 

 


Template agreement – End tenancy and payment plan 

If you negotiate an agreement with your landlord to end your tenancy and decide on the termination date and the quantum of any break fees and/or arrears, you should set this out in writing. You can use this template agreement:
 

 

For more info see the Renters' Guide to COVID-19How do I end my tenancy agreement?

 


Request a Rent Reduction Template Letter

This template letter can be adapted to your personal circumstances and used to write to your landlord/agent to request a rent reduction due to  the financial impacts of COVID-19:
 

 

For more info see the Renters' Guide to COVID-19What should I do if I can’t pay my full rent? (Step 2: Write to the landlord/agent with your proposal)

 


Rent Variation Agreement  

If you agree on a rent reduction with your landlord, it is important to ensure that this agreement is in writing. You can use this template agreement:
 

 

For more info see the Renters' Guide to COVID-19: What should I do if I can’t pay my full rent? (Step 2: Write to the landlord/agent with your proposal)