Other useful info

Many people are struggling with the various effects of the COVID-19 crisis. If you're not coping, please reach out. On this page you will find links to some services and supports which may be helpful.


Community languages


The Tenants' Union has produced a short factsheet in 7 community languages summarising renters' rights during COVID-19. The factsheet has information on paying rent, evictions, the rules on access to rented properties for getting repairs done, inspections for sale of premises, and other issues that renters are facing.

community language graphic community language graphic community language graphic community language graphic community language graphic community language graphic community language graphic



Mutual aid


This is a time when we need to support each other, and particularly the most vulnerable among us. If you know of neighbours who may have mobility or health issues that make it more difficult to obtain food and other groceries, you could consider reaching out to them and offering your support directly. There are mutual aid groups springing up across different areas. Many of them are on Facebook and you may be able to find a local group that way. If you're not ok, these groups may be able to assist you. You can find a database of groups here.


Domestic violence


Sadly, we know that domestic and family violence is likely to increase during this crisis. If you or someone you know is experiencing violence or needs someone to turn to, help is available. You can call 1800RESPECT (1800 737 732) 24/7 for counselling, information and support. See also these links from Domestic Violence NSW, and our factsheet on Domestic Violence and tenancy, and these new factsheets on family law from Legal Aid NSW.

If you are a man and you are worried about your behaviour, or your behaviour is causing problems at home, things can get better. Call the Men's Referral Service on 1300 766 491 for a free, confidential chat with an expert, or visit ntv.org.au/get-help.

See also Legal Aid NSW's COVID-19 factsheet on Homelessness or at risk of homelessness.


Mental health


This is a difficult time – many of us are feeling a great deal of stress and anxiety. The Australian Psychological Society has prepared a set of resources outlining some useful strategies which may help you and your loved ones to cope during this crisis. Beyond Blue is providing a dedicated Coronavirus Mental Wellbeing Support Service, and Lifeline also remains open to provide counselling and support during this time - call 13 11 14.




Link2home is an information and referral service to assist homeless people and those at risk of homelessness – call 1800 152 152.

Aboriginal Hostels Ltd provides temporary accommodation services to Aboriginal and Torres Strait Islander people.

See also Legal Aid NSW's COVID-19 factsheet on Homelessness or at risk of homelessness.


Speaking up and campaigning


In March 2020 Tenants' Union and more than 100 other organisations and experts around Australia called on all Commonwealth, State and Territory governments to put a stop on evictions during this health crisis. Read the full statement here. In June 2020 another letter was sent outlining outstanding problems and proposing further measures, see the letter here. If you would to be kept up to date with what is happening follow us on Facebook.

We're also looking for tenants who are willing to share their stories and/or photos. If you are facing eviction and you are willing to speak publicly, please fill in our 'media champions' form. We may not be able to tell everyone's story, but if possible we will be in touch. We regularly receive requests from journalists and decision-makers to be put in contact with tenants who are willing to speak publicly.

Professional photojournalist Glenn Lockitch (who is also a tenant) has begun a project of documenting renters who are evicted due to the COVID-19 crisis. If you are willing to be photographed, please get in touch with us or contact Glenn directly at facebook.com/glenn.lockitch or glennlockitchphotography.net