This website is produced by the Tenants’ Union of NSW in collaboration with the network of Tenants Advice and Advocacy Services (TAASs). TAASs assist renters in private rental housing, social housing tenants, boarders and lodgers, and residential park residents.

Tenants Advice and Advocacy Services

Tenants Advice and Advocacy Services provide free, independent information, advice and advocacy to tenants throughout New South Wales.

There are 15 generalist services and four specialist services for Aboriginal tenants.

The services are funded under the NSW Fair Trading Tenants Advice and Advocacy Program, which uses monies from the Rental Bond Board Interest Account and the Property Services Statutory Interest Account.

Find your local Tenants Advice and Advocacy Service or see a list of all TAASs.

Tenants’ Union of NSW

The Tenants’ Union of NSW is the state’s peak non-government organisation for tenants. It aims to represent the interests of all tenants in NSW, including tenants of private rental housing, social housing tenants, boarders and lodgers, and residential park residents.

The Tenants' Union is a community legal centre specialising in residential tenancies law, accredited by the National Association of Community Legal Centres, and a not-for-profit co-operative. It supports Tenants Advice and Advocacy Services by providing them with:

  • training in tenancy and consumer law, advocacy, negotiation skills, community education and the Aboriginal and social housing systems
  • legal advice, research and resources
  • IT management, database administration, website and intranet development
  • publications for tenants on their rights and obligations – including the resources on this website.

More information about the Tenants' Union.

 

Tenant Advocates
Tenant Advocates and Tenants' Union staff at a Tenants' Advice and Advocacy Services Network Meeting