Southern Sydney Tenants Advice and Advocacy Service (SSTAAS) provides free telephone information, advice and assistance to private and public housing tenants. We can help by talking to, or writing to landlords and real estate agents. We also assist tenants to prepare for Tribunal hearings and can provide representation at the Tribunal for highly disadvantaged tenants. This is usually limited to matters involving terminations or illegal lockouts.
Our services are available to renters in houses, units, caravan parks, retirement villages and boarding houses in the Bankstown, Canterbury, Hurstville, Kogarah, Rockdale and Sutherland local government areas. Please note that we do not assist landlords or real estate agents.
For face-to-face advice, please call us to book an appointment at a suitable location: Campsie, Rockdale, Sutherland, or Chester Hill. Due to service limitation, we are not able to serve any drop-in clients. Please book an appointment before you visit us. We also provide duty advocacy at the Sutherland NSW Civil and Administrative Tribunal (NCAT) every Friday and at Liverpool NCAT every second Friday. SSTAAS also assists tenants through community education sessions on tenancy laws.
SSTAAS is a program of Metro Assist.