Inner West Tenants' Advice and Advocacy Service (IWTAAS) gives free telephone advice to tenants on their rights and responsibilities. After identifying the nature of your tenancy issue we will ask you to leave your name, suburb and telephone number and a tenant advocate will call you back. We try to return all calls within 24 hours, however calls from boarders and lodgers will be taken immediately whenever possible.
Our services are available to renters in the local government areas of Ashfield, Burwood, Canada Bay, Marrickville, and Strathfield. Please note that we do not give advice to landlords.
Face-to-face appointments may be available – please call us to dicuss. If you are a boarder or lodger and you need help, please call us or drop in to our office. IWTAAS is located at 338 Illawarra Rd, Marrickville. IWTAAS also provides legal education sessions and lobbies for law reform to help tenants. In particular we want greater protection for people who live as boarders or lodgers, who are some of our communities’ most vulnerable people.
IWTAAS is a program of Marrickville Legal Centre.