Social housing includes:

• public housing provided by Housing NSW (formerly the NSW Department of Housing, and before that the NSW Housing Commission)
• Aboriginal housing provided by the Aboriginal Housing Office
• community housing provided by community housing associations
• co-operative housing provided by tenant-run co-ops.

Like other tenants, social housing tenants have rights and responsibilities under the Residential Tenancies Act 1987 and other NSW laws. The law is mostly the same for social housing tenants as it is for other tenants – there are a few differences.

For information about your rights and responsibilities:

• read an introduction to your rights as a tenant in New South Wales
• look at the Tenants Rights Factsheets
• contact your local Tenants Advice and Advocacy Service.

Tenants Advice and Advocacy Services

Your local Tenants Advice and Advocacy Service can give you information and advice by phone. Fnd your local service by typing your postcode or suburb in the FIND YOUR LOCAL SERVICE search box to the left.

Further information about Tenants Advice and Advocacy Services.

Tenants Advice Line

Mondays 3:00–6:00pm

Phone: 8117 3750
Free call: 1800 251 101

Tenants Rights Factsheets

These factsheets give an overview of tenants' rights and responsibilities under NSW law. Topics include:

• Repairs and maintenance
• You want to leave
• Landlord ends agreement.

The full list of factsheets is on the Tenants Rights Factsheets page.