Western Sydney Tenants Service

Postcodes covered:

2115 - 2118, 2121 (shared with Northern Sydney Area TS), 2122, 2125, 2127, 2128, 2141 - 2158 (shared with Northern Sydney Area TS), 2160 - 2162, 2164, 2171, 2745, 2747 - 2767, 2770, 2773 - 2786

Hours of operation:
Mon: 9–2pm
Tues:9–5pm
Wed:12–2pm
Thurs:9–5pm
Fri:9–2pm

Phone: 9413 2677
Freecall: 1800 625 956 (02 47 & 02 45 areas only)
Fax: 9884 8766

Address:

WESTS Chatswood
c/- Northern Area Tenants' Service
PO Box 218, Chatswood 2067

Local Government Areas: Baulkham Hills, Hawkesbury, Penrith

WESTS Parramatta
c/- Macquarie Legal Centre Inc
107 Philip Street
Parramatta NSW 2150

LGAs: Auburn, Parramatta, Blacktown, Holroyd

WESTS Blue Mountains
c/- Elizabeth Evatt Community Legal Centre
4 Station Street
Katoomba NSW 2780

LGA: Blue Mountains

WESTS exists to make sure tenants know their rights, and how to go about getting them. We provide free advice, advocacy and representation to social housing and private tenants, as well as residents of residential parks across the eight local government areas of Auburn, Baulkham Hills, Blacktown, Blue Mountains, Hawkesbury, Holroyd, Parramatta and Penrith.

We have offices in Chatswood, Parramatta and the Blue Mountains.

Where appropriate and depending on our workload, we also help tenants prepare their cases or represent them before the Consumer, Trader and Tenancy Tribunal (CTTT). We also run information sessions for tenants and community workers on understanding tenancy law and how to use it.

If you are having trouble reaching this service you can try the Tenants Hotline on 1800 251 101.