Tenants’ Union of NSW

The Tenants’ Union of NSW (TU) is the state’s peak non-government organisation for tenants. It represents the interests of all New South Wales tenants, including tenants of private rental housing, social housing tenants, boarders and lodgers, and residential park residents.

Since its founding in 1976, the TU has worked to provide information and advice to tenants and campaigned for policy and law reform to benefit tenants.

Today the TU continues this work as a community legal centre specialising in residential tenancies law, and as the main resource service for the state’s Tenants Advice and Advocacy Services.

The TU also publishes the Tenants’ Rights Manual and the series of Tenants Rights Factsheets, and maintains this website.

The TU is incorporated as a not-for-profit co-operative. The TU is accredited by the National Association of Community Legal Centres.

Tenants Advice and Advocacy Services

Tenants Advice and Advocacy Services (TAASs) provide free, independent information, advice and advocacy to tenants throughout New South Wales.

There are 14 generalist TAASs, four specialist TAASs for Aboriginal tenants, one specialist TAAS for older tenants and one specialist TAAS for residential park residents.

Each TAAS is operated by a local non-government organisation. TAASs receive legal back-up, training and other resources from the TU, and help inform the TU’s policy and law reform work.

TAASs are funded under the NSW Office of Fair Trading’s Tenants Advice and Advocacy Program, which uses monies from the Rental Bond Board Interest Account and the Property Services Statutory Interest Account.

You can find your local TAAS by typing your postcode or suburb in the FIND YOUR LOCAL SERVICE search box, under the menus to the left.